Returns & Exchange

Most items can be returned within 90 days of delivery, provided they are unused, unwashed, and in their original condition with tags and packaging intact.

For hygiene-related categories such as underwear, swimwear, and pierced jewelry, returns are only accepted if the original hygiene seal is unbroken.

To return an item, follow these steps:

If the fit or color is not right, you may request an exchange instead of a refund. Choose Exchange when submitting your request and specify the preferred size or color.

Exchanges are subject to stock availability. If the replacement is unavailable, we will issue a refund to your original payment method instead.

To speed up exchanges, ship the original item back promptly — the replacement is reserved for a limited time after your exchange request is approved.

For items that arrive damaged, defective, or not as described, BUYLCR covers the return shipping cost.

For change-of-mind returns, return shipping may be deducted from the refund unless local law provides otherwise.

Use a trackable shipping method and keep the receipt until the refund is confirmed.

Once the returned item is received and passes inspection, the refund is issued to your original payment method, typically within 1–3 business days; banks and payment providers may take an additional 3–10 business days to post the funds.

Full details about refund eligibility, methods, and timelines are available in our Refund Policy.

The following generally cannot be returned unless they arrive damaged or defective:

If an item arrives damaged, defective, or is not what you ordered, contact support within 14 days of delivery with photos of the item and the shipping label. We will arrange a free return, replacement, or full refund.